FAQs

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At what age should my child start swim lessons?

We start our lessons at 6 months with our Bubble Babies class.Infants often adapt to the water easily and it's best to start as early as possible. No matter what age it is never too late to start swim lessons.

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How long will it take for my child to learn how to swim?

Each child learns at a different rate and each child is gauged on their water competency. There is no set amount of time or lessons for someone to "learn to swim."

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How can I reduce fear of the water (aqua-phobia) for my child?

• Provide enjoyable and non-threatening aquatic experiences that are simple and fun to build confidence and succcess

• Arrange for regular, continues contact with aquatic environments (playtime in the bath)

• Select safe aquatic environments and supervise all water play

• Treat water mishaps sympathetically, but do not alarm your child

• Be aware of facial expressions and choice of words so that you do not signal panic or fear

• Try using goggles

• Teach your child respect for the water and water rules without implied threats or fears

• Lead by example (take a class)

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What if my child or I already have a fear of the water (aqua-phobia)?

There’s hope! We will respect your feelings. We will progress slowly while we reassure you that the water is indeed your friend. We recommend a few private lessons before group lessons.

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How many levels should I complete? Will I be “drown-proof”?

We recommend all 4 levels of the American Red Cross programs or equivalent.  The skills provided at each level give students the power to have fun, get fit, and be safe in aquatic situations. There is no such thing as “drown-proof." Swimming lessons give people the tools they need to reduce their chance of water mishaps.

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Are there any books I can read to my child to help them feel more comfortable in the water?

Yes! Our list of suggested reading includes:

• Clifford Takes a Swim

• Peppa Pig: Peppa Goes Swimming

• The Deep End written by Ursula Dubosarsky

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Our Policies:

ANNUAL REGISTRATION FEE - All Families will be charged an annual registration fee of $30. This fee is good for one calendar year.

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MAKEUP POLICY - Missed classes can be rescheduled based on course availability.  If your child is sick (fever, vomiting or diarrhea), please inform the office. Please give a 24-hour notice for an expected missed class. All prepaid classes can be made up within 1 year of the original purchase date. If a swimmer frequently misses class, we will contact you to be sure the class dates and times still work with your schedule. After 3 missed lessons the swimmer may be removed from the lesson.

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NO CALL / NO SHOW FEE - A fee of 25% of tuition, may be added to your bill for repeated missed classes if you do not call ahead to cancel. 

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Class Cancellation Policy - Pool closures may happen. During the summer in our outdoor location, they happen most likely due to inclement weather. We will continue lessons in a light rain if there are no lightning strikes within 5 miles. During our Fall/Winter/Spring sessions pool closures will happen due to Natatorium Rental Closures. Should a pool closure of any type happen we will notify you as quickly as possible of cancelled classes.

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WHAT TO WEAR - Swim wear or dri-fit attire only.  No jeans, cut-offs, or regular clothes permitted. Infants and toddlers not potty-trained need a disposable SWIM diaper, PLUS elastic waist & legs pants covering their bottom. 

 

NO chewing gum or dangling jewelry. Hair should be pulled neatly and securely away from the face so that is stays up for the entire lesson. PLEASE LEAVE ITEMS YOU DO NOT WANT WET AT HOME.  This facility's staff will not be responsible for ANY items that may be lost or stolen. Be sure your student's personal items are marked with their name.

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Payment(s) Policy - We accept credit/debit cards, Apple Pay and checks. You may pay for your classes the day of or in advance. We can also send an invoice via Xero. If you are taking group lessons and would like to pre-pay for all classes in advance you will receive a discount. Discounts vary based on the amount of classes.

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Parental Supervision Policy - We require a parent/guardian to maintain direct supervision of all children not in a class, under the age of 16 at all times. The parent/guardian must remain in the facility in case of a medical emergency.

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Bubble Babies and Toddler Time Policy - Parents are required to be in the water with their child at every lesson. If the child is no potty trained a swim diaper and elastic legged cover is required.

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Refund Policy - Once a purchase has been made we will not be able to issue a refund, this includes no refunds for unused or missed classes. No refunds will be given for pool closures or class cancellations.